Get Support for Students
Emergency Support Related to a Safety Concern
If you need emergency support related to a safety concern (including medical emergencies, life-threatening situations, and crimes) please call 9-1-1.
Urgent Support Related to a Mental Health Concern
If you need urgent support related to a mental health concern, you can contact Counseling and Psychological Services (CAPS) 24 hours a day at 650.723.3785.
Immediate Confidential Support Related to an Incident of Sexual Harassment or Sexual Violence
If you need immediate confidential support related to an incident of sexual harassment or sexual violence, you can contact the YWCA during walk-in hours at 408.649.7686 (or 24 hours a day at 800.572.2782).
If you need non-emergency support, please submit a referral to the Dean of Students Office, contact us at firstname.lastname@example.org or 650.723.2733, or learn more below about how to reach the Resident Director or Graduate Life Dean On-Call.
Guide for Students
Staff in the Dean of Students Office, Residential Education, and Graduate Life Office provide support to students on a wide range of issues, and can be a helpful resource for understanding the support resources that are available at the university. We also often reach out to students when we hear of a concern from someone within our campus community.
I Need Help / I Am Concerned About Myself
We are glad to work with students in need of support. If you need help, you can reach out using one of the following options:
- All students (non-urgent support) - Any students can submit a request for support online and the Dean of Students Office will follow up with you as soon as possible. Our office is open during business hours 9am-5pm, and is closed on the weekends and during university holidays and closures.
- Undergraduate students living on campus (urgent support) - if you are an undergraduate student living on-campus and need urgent assistance, you can contact the Resident Director On-Call at 650.504.8022.
- Graduate students (urgent or non-urgent support) - if you are a graduate student, you can either
- (Non-urgent support): Email the Graduate Life Office
- (Urgent support): Text the GLO pager via email. Include your name and reason for paging in the message.
- (Urgent support): Call the GLO pager at 650.723.7288. You will reach a Stanford operator. Provide pager ID #25085 and indicate that you need to reach the graduate dean-on-call.
I Received an Email / Letter from the Dean of Students Office
When you receive an email/letter from the Dean of Students Office, this means that we received information suggesting that you might benefit from a supportive conversation and connection with additional support. Our goal is to meet with you, hear about what you have been experiencing, and try to connect you with the right resources to help manage your needs. Meetings with the Dean of Students Office are intended to be a supportive measure to help support you through whatever you may be going through. We encourage you to contact us to schedule a time to meet.
- Please note: Messages from the Dean of Students Office may appear in your email as being sent by "email@example.com" - this is a secure system that our office uses to send letters and communicate about cases, and it is safe to open attachments sent by this email address.
I Am Concerned About Another Student
Peer support is one of the most important and effective ways of getting help for students managing distress or difficult life circumstances. If you are concerned about another Stanford student, you are also welcome to share your concern with the Dean of Students Office. Although we are not able to disclose information about students or share information about actions that we might take, your insights about another student can be incredibly helpful to us in creating a community of care.
Please consider offering support resources and encouraging students to contact campus resources. One resource that students commonly use is Counseling and Psychological Services (CAPS) at Vaden Health Services - you can contact CAPS 24 hours a day about yourself or a friend by calling 650.723.3785.
Guide for Staff & Faculty
Faculty and staff are often the first to know when a student might need support - we encourage you to reach out to the Dean of Students Office with your concerns or make a referral through our secure online form. Once referrals are received and assessed, someone from our office may contact you to gather more information and/or coordinate regarding an action plan as needed.
Guide for Parents & Families
Parents and families are often important parts of a student’s support network during their time in college or graduate school, and we welcome you to share concerns about your students with the Dean of Students Office.Our staff are able to answer general questions about support resources and processes at the university. Please note that university staff are required to maintain privacy around student records, and therefore we are generally unable to discuss any information that we have about a specific student. To share a concern about a student, please submit a referral to our office or contact us.
For additional resources, please visit the Stanford Parents and Families website.
Death of a Student
The death of a student is a tragedy that has a significant impact on the Stanford community. The University is committed to responding to these situations with compassion for the student and their family; care for friends, staff, and faculty who may be impacted; and timeliness in managing sensitive logistics and administrative processes during a difficult period.